Saturday, September 30, 2006

The cautionary tale of being me, or of being around me

I've been working for the same company for close to 10 years. It's been all ups-and-downs, really. I spend some of my time worrying about the next day or the next week, and then there are times when it's a breeze. The relationships between myself and the menangere of staff inside and outside of the office ranges from pleasant, to tolerable, to unbearable, to please go away.

I will be the first to admit that I'm not a happy Johnny when it comes to how I handle people's issues, and perhaps the 'close to the bone' characterization of IT support as presented on SNL is how things appear to those around me. I find people who've used PCs for over 5 years should have a level of understanding, or competence in the DAILY use of the machine. Each time they contact me, it should be less "I'm a dunce; help me" moment and more of a "I've tried my best before calling" moment.

I will always be abrassive and brash in my customer serviceness. I find incompetence in the workplace disgusting. People should have a basic understanding of the equipment, the software, and the ramifications of abusing those two things. Losing notebooks, Blackberries, iPods, portable speakers, wallets is inexcusable. There is no reason for the lack of presence of mind to keep track of those things, especially on a fucking plane!

I feel ultra-arrogant and unaproachable by people on some days. On other days, I'm open to whatever shadows the door. I'll be smiling and jovial, and prepared for the "I've got this issue..." sentences that I hear start that way most of the time. I guess it depends on if my drive in to the office was eventless or level 5 in the video game of "Road Warrior." I think the triggers that make or break my starting attitude are so minute yet as equal as a call from the Feds.

Meds can't kill what has a will.

Jhohen

Thursday, September 21, 2006

41 days to Disney

The time is nigh. There are 41 days until the family travels to the land of the mouse. I'm not quite as sure as when we started the planning. I mean, it'll be fun having the entire family sharing moments of happiness and glad times. Then there's the part of me thinking that it'll be a $,$$$.¢¢ type vacation. I know you can't turn around without being "SOLD" the essence of what is Disney. The trip alone, what I call rooms and rides, is over $1,500. I guess it's possible to actually GO to Disney and live like paupers. Perhaps a client's PC will magically (Disney-style?) break to the point where I cash in the chips and make a quick couple of hundies.

All praise Marty Moose! I mean Mickey Mouse! I'm on a pilgrimage to see a Mouse!

Jhohen

Tuesday, September 12, 2006

Life is about roses...

Or so I am told. I'm told that a single space after the period in a sentence is the new double space after the period. Whatever, my God, I cannot even do it in this blog editor. Oops... Yes I can. It's the eyes playing tricks on me. Damn these eyes! Next thing you know I'll be misytping letters in my words... darn.

So I'm thirty nine... that's 39 for those who cannot read long-form number writing. I am getting cranky at the fledgling start to my middle age. What does this mean? I suspect it means I will be more impatient of stupid people. The loss of the art of math, and the command of the English language by 80% of the public brought on by a disappearing middle class and the increased use of cell phone text chat and the Internet in general.

I have a numbing sensation of detatchment again. A remote peripherial view of the world around me. I guess the quetsion is if WW3 happens, will I even know? I mean, it would be just "SO ME" to not notice it. I would like to attend life more often, but I am distracted by my own obfuscated reality.

By the way, Mac is the new PC. 2007 will mark the end of the reign of the fifth reich -- Microsoft. Hopefully, they will be removed and left to fester in the corner of the IT world, akin to the senile old man who mutters about himself to himself. Not that Apple is the next Jesus, but they definitely got their shit together on platform stability. Almost like walking on water.

Finally, so I have a pink/red ROSE colored page for my blog. Bite me.

Here's to seeing you later.

Jhohen